download hid compliant touch screen driver download hp

Then go to reinstall the touchscreen driver. If touch works on your Surface, select EXIT, follow any onscreen instructions, and restart Windows. Your next step is to submit a service order. If touch doesn't work on your Surface, your touchscreen most likely experienced a hardware failure. Then, depending on how your Surface responds to touch, follow one of these steps: Try to navigate in UEFI by tapping various menu items. Once you are in UEFI, touch your Surface screen and see if it responds normally. When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen. If touch works in UEFI, the issue probably involves Windows or the touch driver.įollow these steps to boot to UEFI and test touch functionality: If touch does not work in UEFI, your device likely has experienced a hardware failure and needs servicing. Because UEFI operates independently of Windows, testing hardware in UEFI will work if you have a hardware issue. Unified Extensible Firmware Interface (UEFI) is a type of software that helps Windows communicate with your Surface’s hardware. Solution 1: Boot to UEFI and test touch functionality

To try to resolve these issues, you can begin by following the steps below to boot to UEFI and test touch functionality, reinstall the touchscreen driver, check for Windows and Surface updates, or reset Surface. If that doesn't resolve the issues, you can find more info in Is your touchscreen still not working?. If your Surface touchscreen doesn’t work, try these steps first We recommend using a Surface Type Cover, USB keyboard or mouse, or Bluetooth keyboard or mouse. Note: Depending on your issue, you may need to connect a keyboard or a mouse to perform these steps. Click the link and follow steps mentioned below 'Screen does not respond to touch, or responds intermittently' from the link. While you respond to that, let's try these steps to resolve the issue. Have you tried any troubleshooting steps? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.). What is the product number of your device? Use this link to find it: No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: I would like to take a moment and thank you for using this forum, it is a great place to find answers.Īs I understand, your notebook touchscreen is not functioning, Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

Download hid compliant touch screen driver download hp